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Capabilities & Past Performance

CAPABILITIES

Core Competencies

CLI Solutions is a leading provider of high value support to government agencies and commercial industry with focus on Intelligence, Translation & Interpretation, Social Science, Engineering, and Technology. With decades of real mission experience, our linguists, social scientists, engineers and cultural awareness specialists provide critical actionable intelligence and subject expertise to our armed forces and commercial business partners. Our successful execution of mission goals integrates well-versed professionals combined with our own internal capabilities, including expert translation tools, native-level language skills, and cultural experience that ensures sensitivity to regional and cultural nuances for linguists; training and years of experience in a wide variety of other fields from construction or IT (Systems/ Network) engineering or administration; administrative and general Management consulting Services; other scientific and technical consulting services; computer facilities management services.

CLI’s Core Competencies include:

• Intelligence Support

• Interpretation & Translation

• Special Security Office Services

• Cultural Awareness & Language Training

• Security Screening Services

• Information Technology Support

Major Government Contracts

2016-Current. As a subcontractor to ManTech… 902nd

2016-Current. As a subcontractor to BAE… MACSS

2017-Current. As a subcontractor to Army Contracting Command

2014-Current As a subcontractor to Decypher-PSI for the Air Combatant Command (ACC) Contracted Advisory and Assistance Services (CAAS) IV, CLI provides support under the Locally Employed Persons Screening Team (LEPST) Task Order. This task order requires us to recruit, screen, vet and deploy experienced linguists and screeners to numerous Middle Eastern countries to provide primary support for screening cells at military bases in the USCENTCOM Area of Responsibility (AOR).

2010-2015 As a key subcontractor to Leidos for USCENTCOM’s Joint Intelligence and Operations Center (JIOC), CLI provided specialized analysts who researched, prepared and published strategic-level assessments to support USCENTCOM, ISAF and USFOR-A strategies throughout the CENTCOM AOR. We provided native level speakers of Arabic, Farsi, Dari, Pashto and Russian as linguists, translators and Middle East cultural advisors/experts.

2010-2013 Prime Contractor supporting the US Army Recruiting Command's (USAREC) recruitment of future soldiers for the 09L Linguist Translator Military Occupational Specialty (MOS). We retained 22 Lead Generators who were assigned to 10 separate US Army Recruiting Battalions nationwide. Our efforts provided 98% of translator needs with only 2% coming from the Army’s contract with a nationally recognized advertising agency.

2009-2013 Prime Contractor for task orders under the Language, Regional Expertise and Cultural Awareness contract in support of the US Navy’s Center for Information Dominance, Culture and Language Regional Expertise Center (CLREC) by requiring native level linguists for task orders requiring language and cultural awareness training for deploying Navy and Marine Corp units. Training was both classroom and afloat.

2007-2011 As a subcontractor to BAE Systems, CLI provided personnel to forward deployed areas under the US Army Training and Doctrine Command (TRADOC) Human Terrain System (HTS). Throughout the life of the contract, we recruited and deployed over 120 native level Linguists/Cultural Advisors, Social Scientists and Military Analysist to support the HTS in Iraq and Afghanistan.

DIFFERENTIATORS

• Over 10 years of experience supporting the Intelligence Community and providing highly educated linguists and cultural advisors for Department of Defense programs and missions.

• We provide highly specialized and cleared (from Secret to TS/SCI) linguists, social scientists, cultural advisors and intelligence analysts to complement critical mission objectives.

• We are the definition of Small Business—small and capable with the agility to respond rapidly and effectively.

• Our dedicated management team and personnel have stellar performance as both a Prime and Subcontractor that is substantiated by CPARS and client recommendations.

PAST PERFORMANCE

Professional Services Contract Experience and Performance, Intelligence Support, DIA SIA 11 (JIOC-TAAS)

Task Order awarded April 2010, supporting CENTCOM's Intelligence Directorate (J2). CLI analysts provide strategic level intelligence assessments throughout the CENTCOM AOR, with specific emphasis on Afghanistan and Pakistan. Analysts develop regional assessments on the progress and implications of developments within the security and governance of those regions that inform strategy and operational initiatives.

CLI provides all source as well as specialized analysts that research, prepare, and publish strategic-level assessments supporting CENTCOM, ISAF and USFOR-A strategies throughout the CENTCOM AOR by analyzing regional interests, equities, and strategies to accomplish those interests or secure those equities, in Afghanistan and Pakistan particular emphasis on Pakistan, Iran, Central Asian States, India, China, Russia, EU, Saudi Arabia, and Turkey. CLI assists in the development of Regional assessments within the CENTCOM AOR, to include assessing progress and implications in the security, governance and development areas of strategic and operational interest and the impact of and on national-level initiatives in the same sectors. CLI coordinates academic and expert engagements to support policy planning initiatives and strategic assessments through conference attendance, round table discussions, interaction with Coalition and US senior leaders, and the preparation and comment on analytic products and articles, and one on one interviews. In addition to providing intelligence analysts, CLI provides native speakers of Arabic, Farsi, Dari and Pashto as linguists, translators and Middle East cultural experts who provide critical support to customers and mission requirements on a daily basis.

Strategic Language, Communications, Outreach and Training Services, U.S. Army Human Terrain System

From 2007 to 2011, as a subcontractor to BAE Systems, CLI provided personnel to forward deployed areas as part of the Human Terrain System (HTS), a jointly funded program led by the U.S. Army Training and Doctrine Command Deputy Chief of Staff for Intelligence (TRADOC G2). CLI provided Linguists, Cultural Advisors, Social Scientists and Military Analysts to the Human Terrain System (HTS) teams, which conducted operations with military patrols outside secure areas for direct engagement with the local population and their leaders. CLI Linguists/Cultural Experts provided the critical interface with immediate translation support to the soldiers on scene and by interpreting the nonverbal and cultural signals and communications derived from the interaction with the local populace. Our Social Scientists provided insight into the thoughts and concerns of the local populations so the supported commander could integrate that information into the operational decision making process. CLI's Military Analysts collated, organized, reviewed and wrote reports based on HTS team information and provide that information to the supported commander in a variety of formats. Throughout the life of the contract, CLI recruited, hired, and deployed more than 120 native-level Linguists/Cultural Advisors, Social Scientists and Military Analysts (all with Secret level security clearances or higher) in support of the HTS for duty in Iraq and Afghanistan.

USAREC Leads Generators for Native Linguists

CLI performed as a small business prime contractor for the US Army Recruiting Command (USAREC) requirement Army Leads Generators for Native Linguists. CLI Solutions managed multiple operations dispersed over the length and breadth of the continental US. Our success on this project greatly contributed to the reduction of US Army recruitment expenses by more than 60% in the last five years. CLI hired highly qualified linguist recruiters and personnel entrenched in every predominant Middle Eastern community throughout the U.S. As an adjunct to their duties, it was their responsibility to track local Middle Eastern Centers of Influence and Events. The primary focus was the identification of native level Arabic, Farsi, Dari, Pashto, and Urdu speakers and cultural SME's. CLI compiled and tracked this information in a database for future reference. On average CLI recruiters identified and recorded over 200 new candidates on a monthly basis. Additionally, our recruiters were in tune with what was important and relevant in their close knit communities and their respective countries of origin. Our recruiters attended local events and reported to CLI on upcoming events of interest throughout the United States. CLI has the personnel and geographic specific knowledge of the major concentrations of Middle Eastern communities throughout the United States. This knowledge and database allows our team to stay informed of the cultural events and interests on an ongoing basis.

Culture and Language Regional Expertise Center (CLREC)

CLI Solutions was the prime contractor for the Language, Regional Expertise and Cultural Awareness contract for the Navy Center for Information Dominance, Culture and Language Regional Expertise Center (CLREC). Under this contract, CLI provided language and cultural awareness training for deploying U.S. Navy and Marine Corps units on a task order basis. CLI tailored the training to each unit's specific requirements and conducts training at garrison locations and afloat. CLI provided six native-level linguists, each of whom possess native level proficiency (ILR 5 — Master Professional) in their native language and at least a highly educated level proficiency (ILR 4 — Advanced Professional) in English. Languages included Arabic, Pashtu, Dari, Farsi, and Urdu.

Information Technology

Our Information Technology team has provided support, primarily in Southwest Asia, for system planning and design, equipment procurement, and preparation & deployment both CONUS and OCONUS. CLI Solutions provides OCONUS support to office staff and equipment located in Doha, Qatar. This support includes the preparation, shipping, and deployment of equipment from the United States to Qatar. Support currently being provided is cloud platform server hosting and administration, website development and administration, equipment management and support, equipment maintenance, system planning and design services, Field support, and Network monitoring and performance management. CLI currently provides remote access and administration support services and as part of our support, our personnel configure equipment prior to deployment in the continental United States and also travel to the region in support of their resources. Our training services include end user education on systems functionality, software usage, and hardware Other Support Services

Security Services DIA SIA 11 (JIOC-TAAS)

Our Special Security Officer Support team at USCENTCOM, provides total classified document control and accountability, personnel security and clearance screenings, processing of classified visit requests, orientation of cleared personnel and administration on physical security systems, and provides subject matter expert guidance on security procedures and policies. Our staff members and CLI's Facility Security Officer (FSO) collaborate on Joint Personnel Adjudication System (JPAS) database monitoring and processing of eQuip clearance procedures, notification of upcoming re-investigations, out-processing of exiting employees, processing of incoming/outgoing visit requests for as well as international travel. Our team also supports all facility security operations from conducting periodic perimeter checks to inventory of all classified holdings. With our durable time of service in the secure spaces at USCENTCOM we manage multiple programs like the information filing system, personnel access rosters, and maintain the active OPSEC program, and assist the command in the preparations for annual Defense Security Service (DSS) inspections. Our security professionals are all fully DSS qualified and educated with practical knowledge and mastery of the National Industrial Security Operating Manual (NISPOM).

Administrative Support Services (NAVFAC)

CLI provided Senior Executive Service level U.S. Navy government civilians with full spectrum administrative support which included managing daily calendars, arranging travel, coordinating meetings, drafting of rough and smooth correspondence, visitor control, security clearance coordination and information management. Our employees used a range of automated information systems, printers, copiers and other office equipment to facilitate their support to the executives.

LEPST Screener Support (UAE & Saudi Arabia), USAF CAAS IV IDIQ Contract

Task Order awarded Sept 2014, supporting the U.S. Air Force in the Middle East. CLI Screeners, which includes both Screeners and Linguists, conduct screening interviews of all Locally Employed Persons (LEPs) to assess suitability for access to local Air Forces bases.

U.S. Army Recruiting Command (USAREC), U.S. Army Lead Generators

CLI Solutions provided Leads Generator support to US Army Recruiting Command's recruitment of future soldiers for the 09L Linguist Translator Military Occupational Specialty (MOS). Under this contract, CLI provided native-speaking personnel as Lead Generators to serve as Language Community Liaisons for the Recruiting Battalion. They acted as the primary conduit between the Army Battalion Commander and the local community leaders. They maintained a thorough understanding of the assigned area/language, culture, and society and were able to communicate the US Army’s message to both non-English and English speaking Centers of Influence (COI) in support of the USAREC. The target language was Arabic. After the first year, the language focus shifted based on Army requirements from Arabic to Dari, Farsi, and Pashto. Lead Generators worked closely with the recruiters and the candidates throughout the recruitment lifecycle from initial meeting to enlistment. Another responsibility of the Lead Generators was to identify and recruit local community leaders to serve as COIs for the US Army. The COIs were local education, business, religious and government leaders that pledged support to the US Army’s linguist/translator recruiting efforts.

Defense Intelligence Agency (DIA) Solutions for Intelligence Analysis (SIA) I - U.S. Central Command Joint Intelligence and Operations Center (JIOC) Technical and Administrative Analysis Support (TAAS), Subcontractor to Leidos 7/10/2010 – 4/30/2015

CLI was a key subcontractor on the JIOC-TAAS contract awarded April 2010 to support USCENTCOM’s Intelligence Directorate. CLI provided All-Source and specialized analysts that researched, prepared, and published strategic-level assessments supporting USCENTCOM, ISAF and USFOR-A strategies throughout the CENTCOM Area of Responsibility (AOR) by analyzing regional interests, equities, and strategies to accomplish those interests or secure those equities, in Afghanistan and Pakistan – with particular emphasis on Pakistan, Iran, Central Asian States, India, China, Russia, EU, Saudi Arabia, and Turkey. CLI’s team assisted in the development of Regional assessments within CENTCOM AOR, to include assessing progress and implications in the security, governance and development areas of strategic and operational interests and the impact on national-level initiatives in the same sectors. CLI coordinated academic and expert engagements to support policy planning initiatives and strategic assessments through conferences and round table discussions; interaction with Coalition and US senior leaders; the preparation and comment on analytic products and articles; and one on one interviews. In addition to providing intelligence analysts, CLI provided native-level speakers of Arabic, Farsi, Dari, Pashto and Russian as linguists, translators and Middle East cultural advisors/experts who provided critical support to customers and mission requirements on a daily basis.

CAAS IV – Locally Employed Persons Screening Teams (LEPST) Task Order, Subcontractor to Decypher-PSI Government Solutions JV, Sept 2014 – Sept 2017

CLI provides all necessary personnel, expertise and management to operate Locally Employed Person (LEP) screening cells. CLI’s team provides a fully trained and qualified staff of screeners and managers with investigative experience and expertise from like missions. The team is deployed in Kingdom of Saudi Arabia and United Arab Emirates. The Locally Employed Person Screening Team (LEPST) schedules interviews of identified candidates to determine eligibility for access to base facilities and to ensure no direct or indirect threat to US persons, Host Nation individuals or other nationals. LEP screenings are designed to positively and successfully identify other country nationals who pose a risk to the US, Coalition partners, or Host Nation forces and identify individuals of interest to the Air Force Office of Special Investigations. Screeners perform interviews by administering Biometric checks, database queries and verifying candidates are eligible for employment.

Language Training and Training Support Services for the Defense Foreign Language Program; Prime: Language Associates, LLC d/b/a Diplomatic Language Services Defense Language Institute—Washington, MICC Center Fort Eustis

Project Summary: DLS provides on-site and off-site language training for survival, basic, intermediate, advanced and refresher courses and program management for the Defense Language Institute-Washington (DLI-W). We also have done extensive Curriculum Development work and deployed over 380 Mobile Training Teams through our DLI-W contract. Using Defense Language Institute (DLI) materials, Department of State Foreign Service Institute (FSI) materials, and other appropriate textbooks and materials, DLS follows proficiency-based training methodology as recommended by DLI and the Foreign Service Institute (FSI). Proficiency-based training applies to speaking, reading, and listening. DLS supplements textbook work with role-playing exercises for real-life professional communication practice, and with transcription and translation work, to aid in development of listening and reading comprehension skills.

AFPAK HANDS

In September 2009 DLS was chosen to work with DLI as a key language training provider for AFPAK Hands, the strategic approach in Afghanistan that is sending language-proficient service members on longer tours of duty in the region. DLS is staffing and carrying out the large-scale group language training program consisting of intensive, full-time courses in Pashto, Dari and Urdu developed by DLI. Classes usually range from 3-5 students and can be up to 6. DLS quickly accommodated the surge in students, providing the required facilities and recruiting qualified instructors within a very constrained timeframe. Our ability to recruit and train top-quality native speaker instructors is central to the language training program’s success and continuity, and we have employed 91 Dari instructors, 43 Pashto instructors, and 20 Urdu instructors throughout the course of the program, many with advanced degrees.

Instructors use our in-house curriculum that was developed specifically for this program and is tailored to the students’ professional needs. The AFPAK course was initially designed with a target final OPI score of 0+/0+. After the first four iterations, due to the overwhelming majority of students achieving 1/1 or 1+/1+, the benchmark was raised to 1/1. Since 2010, 89% of students across all languages have successfully achieved their target goal or higher.

The AFPAK courses follow a syllabus developed by DLI and DLS for the 16 weeks per Phase of the program. The course syllabus for each language has been re-evaluated and fine-tuned in order to meet the client’s required end goal of a level 1 OPI score. The curriculum includes lessons that focus on cultural familiarization and intercultural awareness. Furthermore, we are able to leverage the experiences and personal knowledge of our professionally trained AFPAK linguists to convey cultural knowledge based on their first-hand experiences as Afghan or Pakistani natives. In November 2010 the Dari curriculum development team created a supplemental Afghan Hands Cultural Appendix to further highlight Afghan culture. Moreover, in response to student demand, DLS developed a presentation on Language History and Background emphasizing the language’s history, cultural context and most prominent differences from English.

CULTURAL TRAINING

DLS has a dedicated space specifically for immersion exercises and cultural events. In every year of AFPAK Hands, DLS has conducted an immersion or cultural activity towards the end of each cohort in Phase I and Phase IV. Each exercise is separated by language and has tasks and activities tailored to the Cohort students’ performance and needs. The immersion room is filled with DLS-trained instructors as role players in authentic and culturally relevant attire. The décor is set up with authentic props to simulate an immersive environment. Instructors brief the students prior to the event and prepare them by reviewing materials. The students then spend the day interacting with role players in the target language in a variety of tasks that enhance learning and prepare students for their in-theater experience by reproducing real-life situations.

MOBILE TRAINING TEAMS

In addition to on-site general proficiency and AFPAK Hands language training, we also provide training via Mobile Training Teams. These Teams provide language proficiency training at military installations across the US and in OCONUS locations. Since 2011, we have deployed 387 MTTs in many languages, including: Albanian, Arabic, Dari, Pashto, Urdu, French, Swahili, Somali, Spanish, and Thai. For off-site training, the DLS supervision plan consists of a combination of management visits, student feedback, and on-site senior instructor Team Leaders who serve as mentors and guide less experienced instructors. Management oversight for AFPAK Hands hub locations in Tampa, Florida and Norfolk, Virginia is provided by the LTS for Afghan Languages, the Dari Language Project Manager and the Pashto and Urdu Language Project Manager, who travel to the hubs at least once per session and are always available to address any instructor issues.

CURRICULUM DEVELOPMENT

DLS worked very closely with DLI-Washington for the development of the AFPAK Phase IV curriculum. This project required development for Dari and Pashto language training. Two developers were assigned to each language. The development of the core materials for AFPAK Hands Phase IV began in April 2011 and was completed in March 2012. The lessons in Phase IV consist of speaking activities geared toward the Oral Proficiency Interview (OPI) as well as listening activities geared towards ILR Level 2. After the completion of the core materials, DLS was requested to develop enhancement materials for said course. These materials included for each language a complete grammar reference (for Phase I-IV), a supplemental history lesson consistent with core lessons, Rapid Rote vocabulary lists for all course vocabulary, and listening and reading practice books to simulate proficiency testing from Level 0+ to 3. The enhancement materials were completed in July 2012, and the first Phase IV course began in August 2012.

In addition, DLS developed over 200 Weekly Training Event (WTE) Learning Objects for DLI-W as part of the Curriculum Development project. Weekly Training Events are a program of online language lessons designed for military and government linguists that include authentic-language text and video/audio, a glossary, an English translation, and activities for student practice. In January 2012, DLS expanded the cultural element of the program by developing a cultural immersion component for AFPAK Hands students. DLS worked closely with several government agencies to identify scenarios that students would face in Afghanistan. DLS provides native-speaking role players to reenact these scenarios with students, preparing each student to leave the confines of language training and venture out to work within the culture of that language. DLS’ success with curriculum development projects is a result of structured quality control programs and rigorous selection criteria resulting in developers with high language and technology skills.

National Virtual Translation Center (NVTC) BPA, Prime: Language Associates, LLC d/b/a Diplomatic Language Services, 24 SEP 2011 – 23 SEP 2016

Since 2011, DLS has provided quality translations and linguist support services to the National Virtual Translation Center and the Federal Bureau of Investigation. Under this BPA, DLS provides document translation services in multiple languages, including a variety of low density languages, and large scale translations of up to 650,000 words. The DLS NVTC Program Manager and DLS Project Manager work seamlessly to provide reliable and realistic quotes within four hours for all translation requests. For example, since only U.S. citizen native linguists are eligible to work on NVTC translations, it is of great importance to assign a linguist prior to committing to an assignment. Linguists are chosen based on their past experience and subject matter expertise. We prefer to assign linguists with professional experience in the subject matter of the document if at all possible. All work is reviewed and edited by experienced linguists to ensure accuracy. Planning and organization for each project is significant to the success of the project.

The Project Manager monitors the progress and status of each project daily. Expectations regarding the translation work are always clearly defined when the project is accepted and assigned. Accurate work and expected productivity volumes are monitored by the Program Manager at each step of the workflow process. Both the translator and the Quality Control Expert are familiar with the subject matter, due dates, style guidelines, supporting documentation, and other relevant details. This multi-step Quality Control process ensures the highest rate of accuracy on all projects. The Program Manger delivers finalized documents through NVTC’s TONS online system.

When permitted, we use SDL Trados Translation software. SDL Trados utilizes segments from previous translations and incorporates them into new translation. This provides consistency across documents. When requested, our translators provide summary translation and/or gisting. Linguists have experience in translating objectionable material, and their professionalism in the workplace and sensitivity to procedures for handling and processing material allows for smooth project execution.

or both NVTC and FBI, DLS translates multiple file formats including audio transcription, graphics and otherwise unelectable text for both Classified and law enforcement sensitive documents. We also perform Desktop Publishing. Various translations have included, but are not limited to military, scientific, financial, and legal documents, all of various lengths.

DLS has submitted numerous certified translations, which include a letter from the translator indicating that they are fluent/an expert in both the source and target language and that the translation is completely accurate to their knowledge.

EKS Group, LLC, G3 Operations Division – Intelligence Training & Readiness Support Services (ITRSS) Subcontractor to Lockheed Martin, 1 July 2012 – 1 October 2014

EKS provided subject matter experts in Human Intelligence (HUMINT) as trainers/role players in support of training at the National Training Center, Fort Irwin, California. EKS Script Writers developed the tactical scenarios with CI/HUMINT injects, thirty (30) extensive source dossiers, HUMINT staff planning tools, source registry, historical HUMINT reporting, and classroom instruction materials for both OIF and OEF theaters of operations in coordination with HUMINT Collection Teams (HCTs) assigned to each rotational unit in preparation for future combat operations. EKS Script Writers also executed Exercise Control over CAT2 MSO Role Players during NTC rotational training exercises.